Terms & Conditions

Please review our terms before booking or registering.

Acceptance of Terms

By booking a session, purchasing a product, creating an account, registering on our website, or participating in any Play 'N' Kindle (PNK™) activity or service, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, photographs, videos, activity concepts, educational materials, program content, designs, trademarks, and branding, is the exclusive property of Play 'N' Kindle (PNK™) and is protected by applicable intellectual property and trademark laws. No content may be copied, reproduced, distributed, modified, published, transmitted, or used in any form without the prior written consent of Play 'N' Kindle.

Educational Disclaimer

All information, activities, resources, programs, and recommendations provided by Play 'N' Kindle are intended for educational and informational purposes only. Our services do not replace professional medical, psychological, therapeutic, educational, or early intervention services. If you have concerns regarding your child's health, development, behaviour, or well-being, please consult a qualified healthcare or educational professional.

Health & Safety

The safety and well-being of every child are our highest priorities. All toys, materials, equipment, and activity props are cleaned and sanitized regularly and, whenever appropriate, before each session. Parents or legal guardians are responsible for informing Play 'N' Kindle in advance of any medical conditions, allergies, dietary restrictions, sensory sensitivities, behavioural concerns, special needs, or other relevant information that may affect their child's participation. This enables us to provide the safest and most appropriate experience possible.

Supervision

While Play 'N' Kindle takes every reasonable precaution to provide a safe and engaging environment, participation in children's activities involves inherent risks associated with play, movement, and exploration. Unless otherwise agreed in writing, a parent, legal guardian, or designated caregiver aged 18 years or older must remain present and responsible for the child throughout the session. Play 'N' Kindle shall not be liable for accidents, injuries, allergic reactions, property damage, or other incidents resulting from undisclosed participant information, failure to follow safety instructions, or circumstances beyond our reasonable control.

Program Modifications

Play 'N' Kindle reserves the right to modify, substitute, postpone, reschedule, or cancel activities, materials, schedules, programs, services, instructors, or event details whenever necessary due to safety requirements, operational needs, participant welfare, or unforeseen circumstances.

Bookings & Payments

All bookings are subject to availability and are confirmed only upon receipt of an official confirmation from Play 'N' Kindle. Service fees, packages, products, promotions, and availability may be updated without prior notice. Cancellations, rescheduling requests, and refunds are governed by our separate Cancellation & Refund Policy.

Media Consent

Photography and videography are governed by our Media Consent Policy. Parents or legal guardians who do not wish their child to appear in photographs or videos must notify Play 'N' Kindle in writing before the scheduled session or event.

Late Arrivals

Sessions begin and end at the scheduled time. Late arrivals may result in a shortened session. Additional time cannot be guaranteed, and the full session fee remains payable.

Child Participation

Children are encouraged to participate at their own pace and comfort level. Activities may be adapted to suit each child's age, interests, developmental stage, abilities, and individual needs. Participation in every activity cannot be guaranteed.

Personal Belongings

Play 'N' Kindle is not responsible for any lost, stolen, misplaced, or damaged personal belongings during sessions, workshops, events, or other activities.

Website Content

While every effort is made to ensure the accuracy of the information published on this website, Play 'N' Kindle does not guarantee that all content is complete, accurate, or free from errors or omissions. Website content may be updated, modified, or removed at any time without prior notice.

Product Sales

Product availability is subject to stock. Product colours, packaging, dimensions, specifications, and designs may vary slightly from those displayed on the website. Play 'N' Kindle reserves the right to modify product offerings, pricing, promotions, or availability without prior notice.

Refer & Earn Program

Referral rewards, discounts, and promotional benefits are subject to the terms of the Play 'N' Kindle Refer & Earn Program. Play 'N' Kindle reserves the right to modify, suspend, or discontinue the referral program at any time without prior notice.

Respectful Conduct

Play 'N' Kindle is committed to providing a safe, welcoming, and respectful environment for everyone. We reserve the right to refuse, suspend, or discontinue services in cases of inappropriate, abusive, threatening, discriminatory, unsafe, or disrespectful behaviour toward our staff, children, families, or other participants.

Force Majeure

Play 'N' Kindle shall not be liable for delays, cancellations, interruptions, or the inability to provide services resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, severe weather, public health emergencies, government restrictions, transportation disruptions, power outages, internet failures, civil unrest, or other unforeseen events.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services. Play 'N' Kindle is not responsible for the content, accuracy, privacy practices, or policies of third-party websites. Users are encouraged to review the terms and privacy policies of any third-party website they visit.

Privacy

The collection, storage, and use of personal information are governed by our Privacy Policy. By using our website or services, you consent to the practices described in our Privacy Policy.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Lebanon. Any dispute arising from the use of this website or participation in Play 'N' Kindle services shall be subject to the exclusive jurisdiction of the competent courts of Lebanon.

Changes to Terms & Conditions

Play 'N' Kindle reserves the right to update, amend, or modify these Terms & Conditions at any time. Any changes will be published on our website and will become effective immediately upon posting.

This agreement is designed to protect the interests of Play 'N' Kindle, the Family, and the Babysitter while ensuring a safe, respectful, and professional childcare experience for all parties.

1. Parties

This agreement is entered into between Play 'N' Kindle (PNK™) ("the Company"), the Babysitter, and the Parent(s) or Legal Guardian(s) ("the Family"). This agreement must be signed by all parties before babysitting services commence.

2. Role of Play 'N' Kindle

Play 'N' Kindle recruits, screens, and refers qualified babysitters to families. The Company facilitates the introduction between the Family and the Babysitter but does not assume the role of parent, legal guardian, or legal custodian of the child.

3. Trial Period

A one-week trial period begins on the first day of service. During this period, the Family is responsible for providing clear instructions regarding the child's routine, meals, sleep schedule, medications, allergies, emergency contacts, and household rules; supervising and guiding the babysitter as necessary; and assessing whether the babysitter is a suitable fit for the family's needs.

4. Parental Responsibilities

The Parent(s) or Legal Guardian(s) remain ultimately responsible for their child's health, safety, welfare, and overall supervision. The Family agrees to provide a safe working environment, disclose any medical conditions, allergies, behavioural concerns, disabilities, medications, or special requirements before services begin, and provide accurate emergency contact information.

5. Limitation of Liability

Play 'N' Kindle exercises reasonable care when screening and referring babysitters. However, the Company shall not be liable for any accident, injury, illness, emergency, property damage, loss, or other incident involving the child, babysitter, family members, visitors, or third parties, except where liability cannot legally be excluded under applicable law.

6. Loss, Theft & Property Damage

Play 'N' Kindle is not responsible for any loss, theft, damage to property, missing valuables, or financial loss occurring at the Family's home, vehicle, or any location where babysitting services are provided. Any disputes relating to these matters shall be resolved directly between the Family and the Babysitter.

7. Confidentiality

The Babysitter agrees to maintain the strict confidentiality of all personal, medical, financial, and family information obtained while providing childcare services. Such information must not be disclosed to any third party without the Family's prior written consent unless required by law.

8. Working Hours & Duties

The Babysitter shall perform only the duties agreed upon by both the Family and the Babysitter. Any additional responsibilities must be mutually agreed upon in advance.

9. Medical Emergencies

In the event of a medical emergency, the Babysitter shall immediately contact the Parent(s) or Legal Guardian(s) and emergency services when necessary. If the Parent(s) or Legal Guardian(s) cannot be reached, the Family authorizes the Babysitter to obtain appropriate emergency medical assistance for the child.

10. Payments

Payment terms shall be agreed upon before services begin. Any placement or administrative fees payable to Play 'N' Kindle are non-refundable once babysitting services have commenced unless otherwise agreed in writing.

11. Cancellation & Termination

Either the Family or the Babysitter may terminate this agreement by providing reasonable notice. Immediate termination may occur in cases involving misconduct, neglect, abuse, theft, violence, dishonesty, or any serious breach of this agreement.

12. Code of Conduct

The Family, Babysitter, and Play 'N' Kindle agree to treat one another with professionalism, honesty, dignity, and respect. Harassment, discrimination, abusive behaviour, intimidation, or unlawful conduct will not be tolerated.

13. Governing Law

This agreement shall be governed by and interpreted in accordance with the laws of the Republic of Lebanon.

14. Acceptance

By signing below, all parties confirm that they have read, understood, and voluntarily agree to the terms of this agreement. Parent(s) / Legal Guardian(s) Name: ____________________________________ Signature: _________________________________ Date: ____________________________________ Babysitter Name: ____________________________________ Signature: _________________________________ Date: ____________________________________ Play 'N' Kindle Representative Name: ____________________________________ Signature: _________________________________ Date: ____________________________________